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Ridgewell HouseEssex

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Rated:Requires ImprovementResidential

Ridgewell House

95 Dulwich Road, Holland-on-Sea, Clacton On Sea, Essex, CO15 5LZ
01255815633
Care Type

Residential Care

Inspection date

22 August 2022

Provider

Prestige International EC Limited

Beds

16 beds

How this home compares nearby

Of 27 care homes for older people within 5 miles, 21 are rated higher by CQC, 6 are the same and none are lower.

7 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 24 October 2026. How we compare homes | See the nearby homes

Rating history

  1. GoodMay 2016
  2. GoodNov 2018
  3. Requires ImprovementNov 2022

Rating dropped from Good to Requires Improvement in 2022.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Prestige International EC Limited runs in England.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

  • This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Ridgewell House

Ridgewell House is a residential care home in Essex, offering older people a place to feel comfortable, supported, and at home. The team there understands how much it means to families to find somewhere their loved ones will be genuinely cared for, and that commitment to people's wellbeing sits at the heart of daily life at the home.

Ridgewell House provides personal and nursing care to up to 16 older people, some living with dementia. At inspection, 12 people were using the service. Inspectors found that people were not always protected from the risk of harm, and quality assurance processes were not robust, leaving the provider without complete oversight.

While the service completed relevant recruitment checks, staff files needed minor improvements to meet regulatory requirements. Medicines management required improvements to update practice.

The newly appointed manager demonstrated commitment to driving improvement and responded positively to concerns raised during inspection, taking steps to rectify identified issues. Inspectors made recommendations around safe recruitment practices and management of medicines.

Source: CQC inspection report, 2 November 2022

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service without nursing
Registered capacity
16 places — this is not a vacancy count
Registration checked
Registered · CO15 5LZ

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 2 November 2022. Latest inspection date recorded: 22 August 2022.

Safe
Requires improvement
EffectivePublished 29 November 2018
Good
CaringPublished 29 November 2018
Good
ResponsivePublished 29 November 2018
Good
Well-led
Requires improvement

Questions prompted by these ratings

  • Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
  • Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Ridgewell House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Ridgewell House, consider asking...

  1. 1.What specific dementia training do staff receive and how recently?
  2. 2.How do you support a resident who becomes distressed or confused?
  3. 3.How does the home keep a record of a resident's life history and personal preferences?
  4. 4.How do you involve families as dementia progresses and communication becomes harder?
  5. 5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Ridgewell House, look out for...

  1. 1.Is the environment calm, uncluttered and easy to navigate?
  2. 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
  3. 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
  4. 4.Do residents seem settled and safe, or agitated and unsupervised?
  5. 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Ridgewell House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

95 Dulwich Road, Holland-on-Sea, Clacton On Sea, Essex, CO15 5LZ

CQC Logo

Ridgewell House

CQC overall rating

Requires Improvement

Inspection date: 22 August 2022

View full inspection report
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