Ridgeway Residential Home

Salcombe Hill Road, Sidmouth, Devon, EX10 8JR

01395516205

Care Type

Residential Care

Assessment date

6 September 2024

Provider

Ridgeway Residential Home Partnership

Beds

15 beds

About Ridgeway Residential Home

Ridgeway Residential Home is a residential care home in Devon, providing personal care without nursing for older people, including those living with dementia or a physical disability. Further details from the Care Quality Commission's most recent inspection are set out below.

Ridgeway Residential Home provides personal care, without nursing, for up to 15 people over retirement age who may be living with dementia or have a physical disability. Twelve people were living there at the time of the assessment. The CQC rated the service Good overall, unchanged from its previous inspection.

Inspectors found people felt safe and well cared for, with staff described as kind and attentive. There were enough staff, who knew people well and gave them time and choice in their daily routines. People's independence and dignity were respected, and no significant shortfalls were identified.

Source: CQC assessment, 13 January 2025

Specialist Care

Older people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 15 places — this is not a vacancy count
Registration checked: Registered · EX10 8JR

Registered care categories

Caring for adults over 65 yrs.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 13 January 2025. Assessment date recorded: 6 September 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 13 January 2025. References to “we” mean CQC. It describes findings at that time.

Ridgeway Residential Home provides personal care for up to 15 people over retirement age who may be living with dementia or may have a physical disability. It does not provide nursing care. At the time of this inspection there were 12 people living at the service. We looked at 3 key question areas (safe, caring and responsive) and 5 quality statements: safeguarding, involving people to manage risks, safe and effective staffing, independence, choice and control, and equity in experiences and outcomes. We met with all the people living at the service and spoke to 9 about their experience of this service. We spoke with one relative during our visit and had feedback from 2 others. We had feedback from 2 visiting health and social care professionals. We spoke to 6 staff members including the registered manager, the provider, and care ancillary staff during the site visit. We received written feedback from 3 other staff. We observed care and support in communal areas and reviewed 3 people’s care plans and 2 staff recruitment records, as well as general records for the service. These included staff training records, meeting records, policies and procedures and audits. We carried out our onsite inspection on 13 September 2024. Inspection activity started on 2 September 2024 and ended on 25 September 2024. The site visit was unannounced. The rating at our last inspection (published 11 January 2018) was good. The overall rating for this service remains good.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Ridgeway Residential Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Ridgeway Residential Home, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Ridgeway Residential Home, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Ridgeway Residential Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees