Ridgeway House

243 Marlborough Road, Swindon, Wiltshire, SN3 1NN

01793521978

Care Type

Residential Care

Inspection date

6 January 2022

Provider

Community Homes of Intensive Care and Education Limited

Beds

8 beds

About Ridgeway House

Ridgeway House is a residential care home in Swindon, providing support for people with mental health needs. Details of its most recent CQC inspection are set out below.

Ridgeway House provides residential care for up to eight people with mental health needs, with six residents at the time of inspection. The home has robust safeguarding practices in place, with staff understanding their responsibilities to protect people from harm. Risk assessments and care plans inform how staff keep residents safe, and safe recruitment procedures ensure adequate staffing levels to meet people's needs.

Medicines are managed safely, and residents receive support with nutrition and hydration.

The home works closely with other professionals to meet residents' needs and supports people to exercise maximum choice and control over their lives. Staff use the least restrictive approaches while acting in residents' best interests. Residents and their relatives expressed satisfaction with the care provided, with one family commenting "I'm happy, the whole family are happy, we have no concerns at all.

It's lovely there," and another saying "It's 100% care.

Source: CQC inspection report, 1 February 2022

Specialist Care

Mental health

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 8 places — this is not a vacancy count
Registration checked: Registered · SN3 1NN

Registered care categories

Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 1 February 2022. Latest inspection date recorded: 6 January 2022.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Ridgeway House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Ridgeway House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Ridgeway House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Ridgeway House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees