Richmond Village Cheltenham

Care Home, Hatherley Lane, Cheltenham, GL51 6PN

01242474333

Care Type

Nursing Care

Inspection date

29 March 2023

Provider

Richmond Villages Operations Limited

Beds

60 beds

About Richmond Village Cheltenham

Richmond Village Cheltenham is a nursing care home in Gloucestershire, offering nursing care alongside support for people living with dementia. Details of the latest CQC findings are set out below.

Richmond Care Village provides accommodation and nursing care to up to 60 people, including those living with dementia. The purpose-built facility spans three floors with separate residential, nursing, and dementia care units, each offering single en-suite bedrooms, lounges, dining rooms, and adapted bathrooms. Residents have access to shared facilities including an activities room, restaurant, gym, wellness facilities, a wheelchair-accessible garden, and a rooftop terrace.

People using the service and their relatives expressed positive views of the care village, praising its approach and amenities.

Source: CQC inspection report, 19 May 2023

Specialist Care

DementiaOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 60 places — this is not a vacancy count
Registration checked: Registered · GL51 6PN

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 19 May 2023. Latest inspection date recorded: 29 March 2023.

Safe: Good
EffectivePublished 15 July 2021: Good
CaringPublished 15 July 2021: Good
ResponsivePublished 15 July 2021: Good
Well-led: Good

Read Richmond Village Cheltenham's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Richmond Village Cheltenham, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Richmond Village Cheltenham, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Richmond Village Cheltenham's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees