Primrose Neurological Centre

Primrose Neurological Centre provides residential care for adults with brain injuries or neurological conditions and associated complex needs. The service accommodates up to 7 people in an adapted building, with 4 residents at the time of inspection.

Staff respond quickly to residents' needs and manage medicines safely, with records reflecting individual requirements and audits identifying necessary improvements. Recruitment procedures ensure staff suitability for working with vulnerable people. The environment is clean and well-maintained, with staff described as caring and competent. Residents reported being happy at the service and enjoying good relationships with staff members.