Priestnall Court

The service provides accommodation and care for older people. During the inspection, inspectors observed staff interactions with residents and reviewed records relating to medication administration, consent procedures, safety checks, and staff recruitment and training. The home had previously been rated as requiring improvement due to concerns about governance, medication management, and staff induction practices. Inspectors found evidence that the provider had implemented changes across these areas, including updated medication protocols, improved safety procedures, and enhanced staff training programmes. Residents spoke positively about their care and the support provided by staff members.