Potensial Limited - 23 Elm Road

23 Elm Road North, Prenton, Birkenhead, Merseyside, CH42 9PB

01512002444

Care Type

Residential Care

Inspection date

21 October 2019

Provider

Potensial Limited

Beds

6 beds

Rating history

GoodFeb 2015
GoodApr 2017
GoodDec 2019

Rated Good at every inspection since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Potensial Limited, which runs 23 care homes in England: 1 rated Outstanding, 21 Good and 1 Requires Improvement.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Potensial Limited - 23 Elm Road

Potensial Limited - 23 Elm Road is a residential care home in Wirral, providing support for adults with learning disabilities and autism. Further detail on the CQC's most recent findings is set out below.

This six-person care home in Elm Road North supports adults with learning disabilities and autism, with four people currently receiving care. Staff demonstrate a strong understanding of safeguarding responsibilities and manage identified risks safely. Medication is handled in line with best practice guidance.

Family members expressed confidence that their relatives are safe and well cared for.

The service takes a holistic approach to support, with individualised care plans guiding staff to help people achieve positive outcomes. People have regular access to health and social care professionals to meet their needs. Staff actively encourage residents to build independence by involving them in shopping for food and meal planning and preparation.

The service prioritises maximising opportunities for residents to develop new skills and gain greater control and choice in their daily lives.

Source: CQC inspection report, 20 December 2019

Specialist Care

Learning disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 6 places — this is not a vacancy count
Registration checked: Registered · CH42 9PB

Registered care categories

Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 20 December 2019. Latest inspection date recorded: 21 October 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Potensial Limited - 23 Elm Road's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Potensial Limited - 23 Elm Road, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Potensial Limited - 23 Elm Road, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Potensial Limited - 23 Elm Road's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees