Positive Step

Social Care Assessment unit, The Avenue, Bentley, Doncaster, South Yorkshire, DN5 0PS

01302734361

Care Type

Residential Care

Inspection date

17 May 2021

Provider

Doncaster City Council

Beds

35 beds

Rating history

Requires ImprovementMar 2016
GoodJan 2017
GoodSept 2019

Improved from Requires Improvement to Good in 2017.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Doncaster City Council, which runs 4 care homes in England: 1 rated Outstanding and 3 Good.

Average care home fees in Yorkshire and the Humber: £907 a week for residential care and £1,287 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Positive Step

Positive Step is a residential care service in Doncaster, offering short-term accommodation for adults following hospital discharge. Details of the CQC's most recent findings on this service are set out below.

Positive Step is an adult social care assessment unit accommodating up to 35 people. The service receives referrals from Doncaster Royal Infirmary's integrated discharge team and provides short-term accommodation for people requiring comprehensive assessment. Staff work to build residents' confidence and skills to enable them to return home or move to more suitable placements.

The service contributes to the hospital discharge pathway, helping to reduce hospital stays and prevent delayed discharge from acute beds. Its core purpose is to reduce or delay admissions to long-term care and prevent hospital readmissions by facilitating safe discharge with appropriate community and home support tailored to individual needs.

Source: CQC inspection report, 26 May 2021

Specialist Care

DementiaLearning disabilitiesOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 35 places — this is not a vacancy count
Registration checked: Registered · DN5 0PS

Registered care categories

Caring for adults over 65 yrs; Dementia; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 7 September 2019. Latest inspection date recorded: 17 May 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Positive Step's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Positive Step, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Positive Step, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Positive Step's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees