Poplars Care Home

Poplars Care Home provides residential care for 27 older people with a range of needs, including those living with dementia. The purpose-built home is situated in a residential area of Ruislip and is managed by a dedicated home manager.

The home demonstrates strong infection control practices and support for visiting. Staff have implemented a clear pictorial procedure to guide relatives through arrival processes, and a large video screen enables face-to-face calls for those unable to visit in person. The service employs designated PPE and handwashing champions who deliver fortnightly training workshops, with regular audits and group supervisions ensuring compliance. A dedicated handwashing station with knee-operated taps and an infrared sensor that confirms 20-second handwashing has been created for both residents and staff. Spot checks verify staff are following proper PPE protocols, with managers addressing any shortfalls in social distancing or expected behaviour promptly.