Plessington Court

Chapel House Lane, Puddington, Neston, Cheshire, CH64 5SW

01513362323

Care Type

Residential Care

Inspection date

22 February 2021

Provider

Chapel House Care Ltd

Beds

20 beds

About Plessington Court

Plessington Court is a residential care home in Cheshire West and Chester. Details of its most recent CQC inspection are set out below.

This purpose-built care home accommodates up to 20 people in the countryside on the outskirts of Puddington. At the time of inspection, 19 residents were living at the home. Residents spoke positively about their experience, with comments including: "It's been brilliant.

I cannot fault the care and support I've had from all the staff throughout the pandemic" and "The home is lovely and clean. It's all spotless. " Family members were equally complimentary, saying "We've been really impressed from day one" and praising the level of communication, including regular newsletters and updates.

The home demonstrated good practice in managing visits during the pandemic. A visiting pod was established that allowed relatives to visit regularly in a well-managed, pre-booked system. One relative commented: "Once the visiting pod was created I was able to visit regularly.

It is fabulous. " The home also introduced garden visits with screens in place. All visitors completed health screening forms, had their temperature checked, and were provided with face masks.

Full personal protective equipment, handwashing facilities and hand sanitiser were available throughout.

Source: CQC inspection report, 17 March 2021

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 20 places — this is not a vacancy count
Registration checked: Registered · CH64 5SW

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 1 May 2018. Latest inspection date recorded: 22 February 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Outstanding
Well-led: Good

Read Plessington Court's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Plessington Court, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Plessington Court, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Plessington Court's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees