Pencombe Hall

Pencombe Hall is a residential care home in Herefordshire providing accommodation and personal or nursing care for up to 32 older people, including those living with dementia, physical disabilities or mental health needs. The CQC rated the service Good overall, noting that previous breaches relating to safe care and governance had been resolved since the last inspection.

Inspectors found kind, attentive staff who supported people's independence, dignity and communication needs, with strong links to the local community and meaningful activities on offer. Medicines were managed safely overall, though the CQC noted some record-keeping around opening dates and "as required" doses could be improved further.