England

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Park View Care HomeSuffolk

Illustrative image. Photographs of this home have not yet been added.

Rated:Requires ImprovementNursing

Park View Care Home

1 Chantry Close, Ipswich, Suffolk, IP2 0QR

01473228890

Care Type

Nursing Care

Inspection date

23 May 2023

Provider

Park View Care Home (Ipswich) Limited

Beds

69 beds

How this home compares nearby

Of 21 care homes for older people within 5 miles, 18 are rated higher by CQC, 3 are the same and none are lower.

6 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 21 October 2026. How we compare homes | See the nearby homes

Rating history

GoodAug 2019
Requires ImprovementJun 2023

Rating dropped from Good to Requires Improvement in 2023.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Park View Care Home (Ipswich) Limited runs in England.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Park View Care Home

Park View Care Home brings together nursing care and a genuine sense of community in the heart of Suffolk. Families looking for the right place for a loved one will find a home that takes its responsibility seriously and works to create a warm, familiar environment for residents. Suffolk itself is a wonderfully calm and scenic county, offering a peaceful backdrop for daily life at the home.

Park View Care Home is a residential care home providing personal and nursing care to up to 61 people across three floors. At inspection, 50 older people were using the service. While systems exist to assess and manage risks, they do not always work effectively and lack regular review.

Environmental risks from refurbishment and building works had not been properly identified or addressed. Care plan and risk management plans were not consistently followed, with gaps found in repositioning records, food and fluid charts, and strategies to guide staff on risk reduction. The provider's quality assurance system had not identified these shortfalls.

People using the service described staff as kind and friendly, saying they knew them well and felt well supported. Staff receive induction training when starting at the home. However, feedback on staff availability was mixed, with concerns raised about staffing levels.

Source: CQC inspection report, 29 June 2023

Specialist Care

DementiaOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 69 places — this is not a vacancy count
Registration checked: Registered · IP2 0QR

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 29 June 2023. Latest inspection date recorded: 23 May 2023.

Safe: Requires improvement
EffectivePublished 9 August 2019: Good
CaringPublished 9 August 2019: Good
ResponsivePublished 9 August 2019: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Park View Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Park View Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Park View Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Park View Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees