Park Manor

Park Manor is a residential care home providing personal and nursing care for up to 21 older people, some of whom are living with dementia. The service offers an extremely responsive approach to care, with thorough assessments and individualised care planning tailored to meet each person's specific needs and preferences. The home provides high-quality end of life care that respects people's wishes and dignity.

Residents have access to meaningful, varied and imaginative activities that reflect their interests. A robust complaints procedure ensures people's concerns are promptly addressed. The service is well-led with strong systems for monitoring and assessing quality, enabling quick identification and implementation of improvements.

Residents report high levels of satisfaction with the care they receive, and their views are actively sought and used to drive continuous service improvement.