England

Park HouseSuffolk

Illustrative image. Photographs of this home have not yet been added.

Rated:GoodResidential

Park House

72 Constable Road, Felixstowe, Suffolk, IP11 7HW

01394284021

Care Type

Residential Care

Inspection date

3 March 2020

Provider

MPL Care Homes Limited

Beds

5 beds

Rating history

GoodApr 2015
GoodAug 2017
GoodMar 2020

Rated Good at every inspection since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home MPL Care Homes Limited runs in England.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Park House

Park House is a residential care home in Suffolk providing personal care for people with enduring mental health conditions. Further details from the most recent CQC inspection are set out below.

Park House provides personal care for up to five people with enduring mental health conditions in a residential setting. During inspection, five residents were living there.

The home's environment requires attention in several areas. Some rooms were undergoing redecoration, and environmental audits showed where improvements were needed. Wooden window frames in bedrooms pose particular concerns, with rotting frames allowing draughts into residents' rooms.

While staff assessed risks to reduce the possibility of abuse and harm, these environmental issues need addressing to ensure the home is properly maintained for residents' wellbeing.

Source: CQC inspection report, 24 March 2020

Specialist Care

Mental health

Practical details from the provider

Park House occupies a two-storey end-of-terrace property on the corner of Constable Road and St Andrews Road, within walking distance of the beach and shops.

Published on the provider's website, checked 21 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 5 places — this is not a vacancy count
Registration checked: Registered · IP11 7HW

Registered care categories

Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 24 March 2020. Latest inspection date recorded: 3 March 2020.

Safe: Good
Effective: Requires improvement
Caring: Good
Responsive: Good
Well-led: Good

Questions prompted by these ratings

Effective: How are staff training, nutrition and health outcomes checked now?

These are questions for your visit, not a claim about conditions today.

Read Park House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Park House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Park House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Park House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees