Otterbourne House

Otterbourne Road, Compton, Winchester, Hampshire, SO21 2BB

01962715634

Care Type

Residential Care

Inspection date

24 May 2021

Provider

Community Homes of Intensive Care and Education Limited

Beds

9 beds

About Otterbourne House

Otterbourne House is a residential care home in Hampshire, providing support for people with autism, learning disabilities, and mental health conditions such as personality disorders, bipolar disorder, and schizophrenia. Further details from the Care Quality Commission's most recent findings are set out below.

Otterbourne House provides care for up to nine people living with autism, learning disabilities, personality disorders, bipolar disorder, or schizophrenia. Staff treat residents with dignity and respect, demonstrating a good understanding of the Mental Capacity Act and implementing safeguards against abuse. The home maintains safe arrangements for medicine management and has effective procedures in place to reduce infection risks.

Care needs are appropriately risk assessed, and staff receive training to support residents safely during times of challenging behaviour.

Source: CQC inspection report, 7 July 2021

Specialist Care

Learning disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 9 places — this is not a vacancy count
Registration checked: Registered · SO21 2BB

Registered care categories

Caring for adults under 65 yrs; Caring for children; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 7 July 2021. Latest inspection date recorded: 24 May 2021.

Safe: Good
EffectivePublished 4 July 2019: Requires improvement
Caring: Good
ResponsivePublished 4 July 2019: Good
Well-led: Good

Questions prompted by these ratings

Effective: How are staff training, nutrition and health outcomes checked now?

These are questions for your visit, not a claim about conditions today.

Read Otterbourne House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Otterbourne House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Otterbourne House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Otterbourne House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees