OSJCT Bemerton Lodge

Bemerton Lodge accommodates up to 56 older people, including those with dementia. At inspection, 42 residents were living at the home. Individual risks are managed safely with completed environmental risk assessments, though the service identified areas for improvement in managing admission numbers.

Staff demonstrate confidence in safeguarding and the provider learns from accidents and incidents to prevent future risks. The home maintains safe recruitment practices with sufficient staffing to meet residents' needs, and medicines are administered safely. Infection control processes follow government guidance and are well embedded throughout the service.

Quality and safety monitoring occurs through auditing, with organizational learning from incidents and effective complaint handling. Most staff speak positively about management.