Osborne House

16 Bay Road, Clevedon, Avon, BS21 7BT

01275871020

Care Type

Residential Care

Assessment date

17 December 2024

Provider

Osborne Care Homes Limited

Beds

32 beds

Rating history

OutstandingJan 2017
Requires ImprovementNov 2019
GoodAug 2022
GoodApr 2025

Improved from Requires Improvement to Good in 2022. CQC has rated this home 4 times since 2017.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Osborne Care Homes Limited runs in England.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Osborne House

Osborne House is a residential care home located in North Somerset, South West. Its registered care categories include dementia and older people. The home has 32 beds. CQC records an overall rating of Good, published in April 2025. The home is operated by Osborne Care Homes Limited.

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing; Domiciliary care service
Registered capacity: 32 places — this is not a vacancy count
Registration checked: Registered · BS21 7BT

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 7 April 2025. Assessment date recorded: 17 December 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 7 April 2025. References to “we” mean CQC. It describes findings at that time.

Date of assessment 14 January to 23 January 2025. Osborne House is a residential care home providing accommodation and personal care for up to 32 people. At the time of our assessment 29 people lived there. We visited the service on 14 and 16 January 2025. We also spoke with people and their families on 14, 16 and 20 January 2025. At this inspection, we looked at the key questions of Safe and Well Led. The service had a manager registered with the Care Quality Commission. A trainee manager oversees the day to day running of the service. At the last inspection the service was rated Good. At this inspection the rating remains Good.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Osborne House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Osborne House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Osborne House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Osborne House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees