Residential Care
28 March 2023
Unityone Ltd
37 beds
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Oakwood Rest Home provides personal care and accommodation for up to 30 older people and those with dementia, currently supporting 18 residents. The home maintains safeguarding systems and processes to keep people safe, with staff demonstrating knowledge of individual risks and following assessments to meet residents' needs. People receive their medicines safely and as prescribed, supported by sufficient staffing levels.
However, the provider's audits were not effective at monitoring service quality. Some care records contained missing information, and several care plans had not been consistently reviewed, indicating gaps in documentation and care planning oversight.
Source: CQC inspection report, 28 March 2023
78-82 Kingsbury Road, Erdington, Birmingham, West Midlands, B24 8QJ
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