Agnes House - Residential Care Home

11a-15 Arthur Road, Erdington, Birmingham, West Midlands, B24 9EX

01213730058

Care Type

Residential Care

Inspection date

22 March 2019

Provider

Angel Care Homes Limited

Beds

15 beds

About Agnes House - Residential Care Home

Agnes House is a residential care home in Birmingham, providing support to people recovering from mental health conditions. The findings below set out what CQC inspectors found on their most recent visit.

Agnes House provides residential care and personal support to people recovering from mental health conditions. During the inspection, the home was supporting 13 residents. Staff demonstrated strong safeguarding practices, understanding their responsibilities to protect people from abuse and discrimination and working effectively with the local authority safeguarding team.

The established staff team received comprehensive training and support, which they felt equipped them well for their roles. Inspectors observed staff providing competent, kind and personalised care.

The home maintained effective systems to protect people's safety, including monitoring of medicine management, staffing levels, infection control and premises maintenance. Safe recruitment procedures ensured staff were of good character. Throughout the inspection, staff demonstrated person-centred care by listening to residents and promoting their dignity and privacy.

Staff were described as caring and understanding in their approach to supporting people living in the home.

Source: CQC inspection report, 30 April 2019

Specialist Care

DementiaLearning disabilitiesMental healthOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 15 places — this is not a vacancy count
Registration checked: Registered · B24 9EX

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Learning disabilities; Mental health conditions; Physical disabilities; Sensory impairment; Substance misuse problems.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 30 April 2019. Latest inspection date recorded: 22 March 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Agnes House - Residential Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Agnes House - Residential Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Agnes House - Residential Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Agnes House - Residential Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees