Oak View

Bridgewater House, 21 Old Roar Road, St. Leonards-on-sea, TN37 7HA

01424753257

Care Type

Residential Care

Inspection date

18 January 2022

Provider

Achieve Together Limited

Beds

4 beds

Rating history

Requires ImprovementFeb 2017
Requires ImprovementMay 2018
GoodJun 2019
GoodMar 2022

Improved from Requires Improvement to Good in 2019.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Achieve Together Limited, which runs 145 care homes in England: 8 rated Outstanding, 109 Good, 26 Requires Improvement, 1 Inadequate and 1 not yet rated.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Oak View

Oak View is a residential care home in East Sussex, providing accommodation and personal care for people with profound and multiple learning disabilities. Details of the most recent CQC findings are set out below.

Oak View provides accommodation and personal care for four people with profound and multiple learning disabilities. The ground floor building has been specifically designed to meet the needs of people with physical disabilities. Staff are trained in infection control and implement thorough visiting procedures to protect people's safety.

The home is clean and tidy, with sufficient staff on hand to provide necessary support.

The service has good quality governance systems in place. Staff know what actions to take if they identify concerns about harm, abuse or discrimination, ensuring people are protected. Recruitment procedures are robust to ensure only suitable staff are employed.

Safe procedures are in place to ensure people receive their medicines as prescribed. Following the inspection, the registered manager identified areas for improvement in record keeping and called a staff meeting to ensure all staff understood the changes needed.

Source: CQC inspection report, 2 March 2022

Specialist Care

Learning disabilitiesPhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 4 places — this is not a vacancy count
Registration checked: Registered · TN37 7HA

Registered care categories

Caring for adults under 65 yrs; Learning disabilities; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 2 March 2022. Latest inspection date recorded: 18 January 2022.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Oak View's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Oak View, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Oak View, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Oak View's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees