
Residential Care
10 August 2018
Shelton Care Limited
8 beds
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Oak House provides accommodation for up to eight people in an adapted building with shared and single occupancy flats. At inspection, the home was at full capacity with eight residents.
The home maintains a visiting policy and procedure that has been shared with relatives, including details on the booking system and Personal Protective Equipment requirements. Protocols ensure the visiting area is sanitised between visits. When visits have been restricted, the home uses alternative methods to maintain contact between residents and their loved ones, including video and telephone calls.
Source: CQC inspection report, 30 December 2020
258 City Road, Stoke On Trent, Staffordshire, ST4 2PY
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