High Cross House

93 Blurton Road, Stoke On Trent, Staffordshire, ST3 2BS

01782594696

Care Type

Residential Care

Inspection date

8 November 2023

Provider

Strathmore Care Services Limited

Beds

9 beds

About High Cross House

High Cross House is a residential care home in Stoke-on-Trent, providing support for people with learning disabilities or autism. Further details on the home's most recent CQC inspection are set out below.

High Cross House supports up to 9 people with learning disabilities or autism. At the time of inspection, all 9 registered places were occupied. People and their relatives reported feeling safe and supported.

Risks were appropriately assessed and managed, enabling people to participate in activities they enjoyed. Staff supported residents to make choices and maintain control over their lives, using the least restrictive approaches in their best interests. Visitors were welcomed without restrictions in line with best practice guidance.

The home safeguards people from abuse and harm through adequate staffing levels and safe recruitment processes. Staff deliver support according to individual preferences and care plans. People receive their medicines safely, and the service maintains effective infection prevention and control practices to protect residents from infection risk.

Source: CQC inspection report, 23 November 2023

Specialist Care

Learning disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 9 places — this is not a vacancy count
Registration checked: Registered · ST3 2BS

Registered care categories

Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 23 November 2023. Latest inspection date recorded: 8 November 2023.

Safe: Good
EffectivePublished 28 September 2017: Good
CaringPublished 28 September 2017: Good
ResponsivePublished 28 September 2017: Good
Well-led: Good

Read High Cross House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting High Cross House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit High Cross House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund High Cross House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees