England

Norwood HouseNorth Lincolnshire

Illustrative image. Photographs of this home have not yet been added.

Rated:Requires ImprovementResidential

Norwood House

15a Station Road, Gunness, Scunthorpe, DN15 8SU

01724784333

Care Type

Residential Care

Inspection date

13 September 2023

Provider

Heera Care Ltd

Beds

28 beds

How this home compares nearby

Of 20 care homes for older people within 5 miles, 14 are rated higher by CQC, 6 are the same and none are lower.

5 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementMay 2016
GoodJun 2017
GoodDec 2019
GoodJun 2022
Requires ImprovementOct 2023

Rating dropped from Good to Requires Improvement in 2023. CQC has rated this home 5 times since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Heera Care Ltd, which runs 2 care homes in England: 2 rated Requires Improvement.

Average care home fees in Yorkshire and the Humber: £907 a week for residential care and £1,287 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Norwood House

Norwood House is a residential care home in North Lincolnshire, offering a familiar and homely setting where residents can feel comfortable and supported. The team there understands how much it matters to families to find a place where their loved ones are treated with genuine warmth and respect. If you are exploring care options in the area, Norwood House may be worth getting to know a little better.

This residential care home provides personal care to up to 28 people, including younger and older adults, some living with dementia. At inspection, 24 people were using the service.

The home had systems in place to record, store and receive medicines, though medicine practices were not always aligned with best practice guidelines. Information about risks and safety was not always comprehensive or up to date, with full details about potential risks to people's safety not consistently recorded.

Quality monitoring systems existed to check various areas of the home, though these required improvement to be fully effective.

Source: CQC inspection report, 11 October 2023

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 28 places — this is not a vacancy count
Registration checked: Registered · DN15 8SU

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 11 October 2023. Latest inspection date recorded: 13 September 2023.

Safe: Requires improvement
EffectivePublished 17 June 2022: Good
CaringPublished 7 December 2019: Good
ResponsivePublished 7 December 2019: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Norwood House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Norwood House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Norwood House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Norwood House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees