England

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Norton House Trading as Poole Beresford LtdCalderdale

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Rated:GoodResidential

Norton House Trading as Poole Beresford Ltd

Norton House, Norton Street, Elland, West Yorkshire, HX5 0LU

01422379072

Care Type

Residential Care

Inspection date

4 August 2020

Provider

Poole Beresford Limited

Beds

27 beds

How this home compares nearby

Of 44 care homes for older people within 5 miles, 1 is rated higher by CQC, 32 are the same and 11 are lower.

35 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 24 October 2026. How we compare homes | See the nearby homes

Rating history

GoodFeb 2016
GoodMar 2017
InadequateNov 2018
Requires ImprovementJun 2019
GoodSept 2020

Improved from Requires Improvement to Good in 2020. CQC has rated this home 5 times since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Poole Beresford Limited runs in England.

Average care home fees in Yorkshire and the Humber: £907 a week for residential care and £1,287 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Norton House Trading as Poole Beresford Ltd

Norton House is a residential care home in Calderdale, run by Poole Beresford Ltd. It provides accommodation and personal care for older adults. Details from the most recent CQC inspection are set out below.

Norton House accommodates up to 23 people, with 21 residents living there at the time of inspection. The home provides accommodation and care services for its residents.

During inspection, staff demonstrated commitment to supporting residents' wellbeing and daily needs. Inspectors observed interactions between staff and residents, noting the care provided across the home's facilities.

The inspection focused on key areas including how the home is managed and whether residents receive safe, effective care. The provider had previously identified areas for improvement and worked to address these through an action plan implemented since the last visit.

Source: CQC inspection report, 2 September 2020

Specialist Care

Older peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 27 places — this is not a vacancy count
Registration checked: Registered · HX5 0LU

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 2 September 2020. Latest inspection date recorded: 4 August 2020.

Safe: Good
Effective: Good
CaringPublished 19 June 2019: Good
ResponsivePublished 19 June 2019: Requires improvement
Well-led: Good

Questions prompted by these ratings

Responsive: How are care plans, activities and complaints adapted to each resident?

These are questions for your visit, not a claim about conditions today.

Read Norton House Trading as Poole Beresford Ltd's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Norton House Trading as Poole Beresford Ltd, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Norton House Trading as Poole Beresford Ltd, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Norton House Trading as Poole Beresford Ltd's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees