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Nightingale
Residential Care
10 September 2025
Cygnet Care Services Limited
12 beds
Rating history
- Nov 2017
- Apr 2019
- Nov 2025
Rated Good at every inspection since 2017.
Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.
Costs and who runs this home
Run by Cygnet Care Services Limited, which runs 11 care homes in England: 1 rated Outstanding, 8 Good and 2 Requires Improvement.
- How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.
About Nightingale
Nightingale is a residential care home in Bournemouth, Christchurch and Poole, supporting younger adults, some of whom live with a learning disability and/or autism. Details of the most recent CQC assessment are set out below.
Nightingale is a care home providing accommodation and support for up to 12 younger adults, some living with a learning disability and/or autism. At the time of the assessment, 10 people lived at the home. The CQC rated the service Good overall, finding that people received respectful, person-centred care that promoted choice and independence, with safe staffing levels and robust recruitment practices.
Inspectors found staff knowledgeable about safeguarding and mental capacity requirements, with appropriate legal authorisations in place. Relatives described a warm, family-like atmosphere with consistent, genuine care. Activities were inclusive and meaningful, and people and families were involved in care planning throughout.
Source: CQC assessment, 17 November 2025
Specialist Care
Fees and availability
We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.
Check current vacancies, the admission assessment and visiting arrangements directly with the home.
Care and inspection details
Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.
- Registered service
- Care home service without nursing
- Registered capacity
- 12 places — this is not a vacancy count
- Registration checked
- Registered · BH6 3PX
Registered care categories
Caring for adults under 65 yrs; Learning disabilities.
These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.
CQC ratings in more detail
Overall rating shown by CQC: .
Assessment published 17 November 2025. Assessment date recorded: 10 September 2025.
Read CQC's assessment overview
The following is CQC's published account of its assessment, published 17 November 2025. References to “we” mean CQC. It describes findings at that time.
Nightingale is a care home that provides accommodation, care and support for up to 12 younger adults, some of whom may be living with a learning disability and/or autism. At the time of inspection, there 10 people living in one adapted building. During the inspection we assessed all the quality statements under the key questions of safe, effective, caring, responsive and well led. The inspection took place between 15 September and 16 September 2025. We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. People received respectful support from staff, who encouraged them to make choices, maintain their independence, and live fulfilling lives. People had up-to-date risk assessments and care plans that reflected their needs and ensured safety. Staff confidently followed safeguarding procedures, knew how to raise concerns, and trusted the registered manager to act promptly and appropriately. The registered manager had a good knowledge of the Mental Capacity Act 2005 (MCA) and Deprivation of Liberty Safeguards (DoLS). People can only be deprived of their liberty to receive care and treatment when this is in their best interests and legally authorised under the Mental Capacity Act 2005 (MCA). In care homes, and some hospitals, this is usually through MCA application procedures called the Deprivation of Liberty Safeguards (DoLS). Legal authorisations were in place where required, and conditions were consistently met. Recruitment was safe, robust and values based. New staff received thorough inductions, with ongoing supervision. There was enough staff on duty to meet peoples’ needs safely. Staff spoke positively and were happy to work at Nightingale. A member of staff said, “The team is amazing. I enjoy every day. I love Nightingale, the people and the staff team.’’ Another staff commented, “Nightingale is homely and friendly. Everyone has people’s best interest at heart. We all work together.’’
- Safe
- Effective
- Caring
- Responsive
- Well-led
Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.
5 Questions to Ask on Your Visit
When visiting Nightingale, consider asking...
- 1.What happens if my relative's care needs increase significantly -- will they have to move?
- 2.How do you handle concerns or complaints from families?
- 3.What does the monthly fee cover and what will cost extra?
- 4.How do you keep families informed about their relative's day-to-day wellbeing?
- 5.What happens if my relative is unhappy here?
5 Things to Look For on Your Visit
When you visit Nightingale, look out for...
- 1.Do staff greet residents by name and stop to chat?
- 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
- 3.Does the home smell fresh and feel clean without being clinical?
- 4.Do residents look comfortable and at ease, or anxious and withdrawn?
- 5.Does the manager answer your questions openly or deflect?
Could the NHS fund Nightingale's fees?
The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.
Location
46-48 Stourcliffe Avenue, Bournemouth, Dorset, BH6 3PX

Nightingale
CQC overall rating
Assessment date: 10 September 2025
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