Next Steps - The Elms

72 Wigan Road, Bolton, Lancashire, BL3 5PZ

01204650297

Care Type

Residential Care

Inspection date

19 December 2018

Provider

Next Steps Mental Healthcare LTD

Beds

7 beds

About Next Steps - The Elms

Next Steps - The Elms is a residential care home in Bolton. Details of the Care Quality Commission's most recent findings are set out below.

Next Steps is a small care home accommodating four people who require personal or nursing care. The service operates from a two-storey house and has a registered manager in post. During the inspection, all four people registered to use the service were present at the home.

Source: CQC inspection report, 23 January 2019

Specialist Care

Mental healthOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 7 places — this is not a vacancy count
Registration checked: Registered · BL3 5PZ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 23 January 2019. Latest inspection date recorded: 19 December 2018.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Next Steps - The Elms, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Next Steps - The Elms, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Next Steps - The Elms's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees