Newcross Care Home

378 Prestwood Road, Wolverhampton, West Midlands, WV11 1RH

01902866890

Care Type

Residential Care

Inspection date

18 June 2019

Provider

Avery Homes Wolverhampton Limited

Beds

64 beds

About Newcross Care Home

Newcross Care Home is a residential care home in Wolverhampton, offering personal care to older people, including those with physical disabilities and dementia. Details of the most recent CQC inspection findings appear below.

Newcross Care Home provides personal care to 59 older people, including those with physical disabilities and dementia, across two adapted floors. One floor specialises in dementia care. The service can accommodate up to 64 residents.

Staff demonstrated kindness, compassion and genuine care for residents. People told inspectors that staff went the extra mile to meet their health, emotional and social wellbeing needs, treating residents as family members. Staff appeared to enjoy their work and were committed to supporting the people in their care.

Source: CQC inspection report, 20 July 2019

Specialist Care

DementiaOlder peoplePhysical disabilitiesYounger adults

Photographs of the home

Practical details from the provider

Bedrooms have walk-in en-suite showers, and many open onto the patio. Shared spaces include several lounges, a cafe and a hair salon.
Resident clubs include choir, poetry, gardening and a gentlemen’s club for ex-servicemen.

Published on the provider's website, checked 21 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 64 places — this is not a vacancy count
Registration checked: Registered · WV11 1RH

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 20 July 2019. Latest inspection date recorded: 18 June 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Newcross Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Newcross Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Newcross Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Newcross Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees