New Willow House

New Willow House provides short stay respite care for adults with learning disabilities in a two storey building featuring four bedrooms and spacious communal areas, with various adaptations to meet residents' needs. The service maintains strong infection prevention and control practices, with staff completing relevant training and wearing appropriate personal protective equipment. The home is clean and hygienic throughout, supported by regular cleaning schedules and infection control audits.

Visiting protocols are robust, requiring visitors to take lateral flow device tests and providing them with necessary PPE upon entry. The service ensures staff are involved in regular COVID-19 testing and confirms compliance with vaccination requirements for staff and relevant health professionals.