Nelson House

Nelson House provides accommodation and personal care for up to four people in a two-storey building with individual bedrooms, communal living areas, and a large garden. The home offers 24-hour support to residents who report feeling safe and well-supported by staff. People receive person-centred care plans and are supported to maintain independence in making choices about their lives and managing their prescribed medicines safely. Staff are recruited carefully and receive training tailored to individual needs. The home supports residents to access healthcare services, with staff recognising changes in health and seeking professional advice when needed. Residents are provided with sufficient food and drink to meet their dietary needs. Feedback from people living at the home and their relatives consistently describes high-quality, person-centred care delivery.