Mount Vernon Terrace

The following is CQC's published account of its assessment, published 15 May 2025. References to “we” mean CQC. It describes findings at that time.

Date of assessment 22 April 2025. Mount Vernon Terrace is a ‘care home’ providing accommodation and personal care to older people and younger adults requiring support with their mental health. Not everyone who used the service received personal care. CQC only assesses where people receive a regulated activity. Personal care is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of our assessment, there were 2 people being supported with personal care, with 11 people living at the service.

Mount Vernon Terrace was last rated requires improvement following our assessment on 29 October 2024. We revisited the service on 26 November 2024, as further information of concern had been identified, (report published 24 January 2025). We found breaches of Regulations 9, 11, 12 and 17 of the Health and Social Care Act 2008. We issued warning notices for these breaches and requested an action plan from the provider. We found improvements had been made at this assessment, and the provider was no longer in breach of legal regulations.

The provider had employed a new manager following our previous assessment. This manager was currently in the process of registering with the CQC. All of the people and staff we spoke with gave positive feedback about the impact the new manager had made on the service.

This assessment did not cover all parts of our Single Assessment Framework; therefore, we have only updated scores and ratings for those areas which we have assessed. We will carry out future assessments to cover other parts of the Framework and will update our website with our findings.