Moti Willow

1 Watling Street, Radlett, Hertfordshire, WD7 7NG

01923857460

Care Type

Residential Care

Inspection date

29 November 2019

Provider

Maison Moti Limited

Beds

10 beds

About Moti Willow

Moti Willow is a residential care home in Hertfordshire, providing support for people with mental health needs. Further detail on the service, based on the most recent CQC inspection, is set out below.

Moti Willow provides residential care and personal care for nine people with mental health needs. The service creates a safe, kind and enabling environment where people are supported to lead their own lives. Staff demonstrate good knowledge of safeguarding and medicines are managed safely, with people who are able supported to manage their own medication.

People's needs are fully assessed and their support plans regularly reviewed, including risk assessments for health, safety and wellbeing.

Staff are caring and friendly, with strong knowledge of residents' individual needs. The home maintains sufficient staffing levels with safe recruitment processes in place, and staff feel well supported and trained in their roles. People are supported to access health and social care services with relevant professional input included in their plans.

Staff support people to make choices and have maximum control over their lives, using the least restrictive approaches and acting in their best interests.

Source: CQC inspection report, 22 January 2020

Specialist Care

Mental healthYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 10 places — this is not a vacancy count
Registration checked: Registered · WD7 7NG

Registered care categories

Caring for adults under 65 yrs; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 22 January 2020. Latest inspection date recorded: 29 November 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Moti Willow's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Moti Willow, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Moti Willow, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Moti Willow's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees