Wilton Lodge Residential Home

73-77 London Road, Shenley, Radlett, Hertfordshire, WD7 9BW

01923854623

Care Type

Residential Care

Inspection date

30 November 2023

Provider

Wilton House Limited

Beds

36 beds

About Wilton Lodge Residential Home

Wilton Lodge Residential Home is a residential care home in Hertfordshire, providing personal care for older people, including those living with dementia. Further detail on the CQC's most recent findings is set out below.

Wilton Lodge provides personal care to up to 36 older people, some living with dementia. At inspection, 33 people were using the service. Staff had received training across a range of topics to meet people's specific needs, and medicines were administered as prescribed.

The home identified and managed risks to people's safety effectively, with accidents and incidents reviewed to share learning among staff and prevent recurrence. Effective infection prevention and control measures were in place, including arrangements to keep the premises clean and hygienic.

Source: CQC inspection report, 14 December 2023

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 36 places — this is not a vacancy count
Registration checked: Registered · WD7 9BW

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 14 December 2023. Latest inspection date recorded: 30 November 2023.

Safe: Good
EffectivePublished 12 May 2018: Good
CaringPublished 12 May 2018: Good
ResponsivePublished 12 May 2018: Good
Well-led: Good

Read Wilton Lodge Residential Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Wilton Lodge Residential Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Wilton Lodge Residential Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Wilton Lodge Residential Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees