Montpelier Terrace

Montpelier Terrace is a residential care home providing personal care to 4 people, with capacity for up to 6. Staff have supported residents for considerable periods and demonstrate strong relationships, knowing their needs extremely well. Residents are supported to engage in chosen activities and access the community, with staff enabling maximum choice and control through least restrictive practices.

Staff communicate effectively with residents, empowering them to make decisions while treating them with dignity and respect. Relatives report feeling confident their family members are safe and well cared for. The service maintains a person-centred, family-oriented approach with good communication between staff, relatives, and professionals, and the registered manager is committed to ongoing improvements that enable residents to lead fulfilling lives.