Mistley Manor

2 Long Road, Mistley, Manningtree, Essex, CO11 2HN

01206391488

Care Type

Residential Care

Inspection date

28 November 2018

Provider

Mr M J Volf & Mrs J L Volf

Beds

84 beds

About Mistley Manor

Mistley Manor is a residential care home in Essex. Details of the Care Quality Commission's most recent findings on the home are set out below.

Mistley Manor provides a clean, comfortable and safe environment where residents receive care from sufficient and competent staff who know them well. People are supported according to their individual needs and preferences, with staff described as kind, caring and passionate. Residents and their relatives are complimentary about the quality of care provided.

The service actively involves people in how it operates and encourages independence, offering a range of activities that promote a good quality of life and support dignity in care.

Source: CQC inspection report, 18 January 2019

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 84 places — this is not a vacancy count
Registration checked: Registered · CO11 2HN

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 18 January 2019. Latest inspection date recorded: 28 November 2018.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Mistley Manor's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Mistley Manor, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Mistley Manor, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Mistley Manor's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees