Milverton Nursing Home

Milverton Nursing Home provides personal and nursing care to 28 people, with capacity for up to 30 residents. During inspection, the service demonstrated some areas requiring improvement. A manager was in place but not registered with the CQC. Audit systems were not consistently effective at identifying problems or ensuring corrective actions were properly implemented. Staff supported people to have maximum choice and control over their lives, using the least restrictive practices in residents' best interests, with policies and systems in place to support this approach. The provider indicated they would address the feedback provided, though time was needed to fully embed these improvements into everyday practice.