Meadow View Care Home

The following is CQC's published account of its assessment, published 16 October 2024. References to “we” mean CQC. It describes findings at that time.

Meadow View Care Home is a residential care home providing personal and nursing care for up to 53 people. The service provides support to younger and older adults and people living with dementia, or a physical disability. At the time of our inspection there were 31 people living at the home. We carried out 2 onsite inspection visits on 11 and 15 July 2024. We found the provider had made improvements since the last inspection. We assessed a total of 21 quality statements from the safe, effective and well led key questions and found good practice. The scores for these areas have been combined with scores based on the key question ratings from the last inspection. The service had made improvements and was no longer in breach of regulations. There was a calm atmosphere at the home. Staff spoke positively about their work and the people they supported. People were supported by staff who understood their care and support needs. Medicines were managed safely. We observed there were sufficient staff deployed at the time of our assessment to meet people’s needs. Risks were assessed, monitored and managed. The home was clean and well maintained. The new manager understood legislation and regulation. Managers demonstrated their awareness of the importance of promoting people’s rights and independence. Staff had been recruited safely. Staff and leaders demonstrated a positive, compassionate, listening culture which promoted trust and understanding between them and people using the service. There was a focus on learning and improvement. Governance measures were effective in identifying service shortfalls and assessed, monitored and mitigated risks relating to people’s health, safety and welfare.