Marling Court

2 Bramble Lane, Hampton, Middlesex, TW12 3XB

02087830157

Care Type

Residential Care

Inspection date

16 January 2023

Provider

Country Court Care Homes 2 Limited

Beds

37 beds

About Marling Court

Marling Court is a residential care home in Richmond upon Thames, providing personal care for older people, including those living with dementia. The findings below set out what the Care Quality Commission observed on its most recent inspection.

Marling Court provides personal care to up to 37 older people and those with dementia, with 35 residents at the time of inspection. The service has adequate staffing levels to meet people's needs, and staff are safely recruited through appropriate processes.

Medicines are administered safely and infection control processes are in place. However, potential risks to residents are not always effectively managed and recorded, which can leave staff without sufficient guidance in certain situations. The provider follows appropriate safeguarding procedures to protect vulnerable people in their care.

Source: CQC inspection report, 3 February 2023

Specialist Care

DementiaOlder people

Photographs of the home

Practical details from the provider

Bedrooms are furnished and can be personalised. Shared facilities include lounges, a dining room and landscaped gardens, with visits from a hairdresser.

Published on the provider's website, checked 20 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 37 places — this is not a vacancy count
Registration checked: Registered · TW12 3XB

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 3 February 2023. Latest inspection date recorded: 16 January 2023.

Safe: Requires improvement
EffectivePublished 12 February 2020: Good
CaringPublished 12 February 2020: Good
ResponsivePublished 12 February 2020: Good
Well-led: Good

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?

These are questions for your visit, not a claim about conditions today.

Read Marling Court's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Marling Court, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Marling Court, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Marling Court's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees