Margaret Thatcher Infirmary

The Margaret Thatcher Infirmary accommodates up to 68 residents requiring nursing or personal care within the Royal Hospital Chelsea, home of the Chelsea Pensioners. At inspection, 48 people were living there. Residents typically progress to the infirmary's three wards when they require additional care due to frailty and healthcare needs, with one ward specialising in dementia care.

The home had robust procedures to ensure safe visiting, including entrance checks and requirements for negative COVID-19 tests. Designated testing and visiting areas were available, along with face recognition software for staff access. Relatives received regular information about visiting guidelines and were supported to become essential care givers, ensuring residents could maintain contact with visitors even during potential COVID-19 outbreaks. The grounds provided vast open spaces for safe interaction.