Eden Grange

This purpose-built care home provides accommodation and personal care for up to 79 people, though currently accommodates 16 residents, predominantly older people with approximately half living with dementia. The home operates across three separate wings within Eden Court Retirement Village, each with individually adapted facilities designed to meet residents' specific needs.

People living at the home, their relatives, and community health professionals consistently praised the standard of care. One relative described the care as "exemplary" with "exceptional" facilities and staff who are "nothing short of amazing." A community professional noted that each visit had been positive and clients reported happiness living there. Staff demonstrated strong safeguarding knowledge and kept people safe while listening to their concerns. The premises maintained high hygiene standards with staff following best practice infection prevention guidelines including COVID-19 protocols.

Medicines systems operated well-organised procedures ensuring people received prescribed medications appropriately. The service maintained adequate staffing levels, with all staff thoroughly assessed for suitability and fitness to work in the care environment.