Maple House

32 Julian Road, Folkestone, Kent, CT19 5HW

01303251618

Care Type

Residential Care

Assessment date

30 May 2025

Provider

Lothlorien Community Limited

Beds

6 beds

About Maple House

Maple House is a residential care home in Kent, providing support for adults with a learning disability and autism. Details of the most recent CQC inspection are set out below.

Maple House is a residential care home supporting six adults living with a learning disability and autism. The CQC rated the service Good overall, finding that staff understood their roles well and worked to give people choice, dignity and access to healthcare and their communities.

Inspectors found risks to people's health were properly assessed and reviewed, and incidents were recorded and analysed to prevent recurrence. Staff felt supported by management and confident to raise concerns. People appeared comfortable and happy with staff, took part in activities they enjoyed, and had personalised rooms reflecting their interests.

Source: CQC assessment, 20 June 2025

Specialist Care

Learning disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 6 places — this is not a vacancy count
Registration checked: Registered · CT19 5HW

Registered care categories

Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 20 June 2025. Assessment date recorded: 30 May 2025.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 20 June 2025. References to “we” mean CQC. It describes findings at that time.

Date of assessment: 2 June to 10 June 2025. Maple House is a residential care home supporting 6 adults who are living with a learning disability and autism. This assessment was completed due to the aged rating of the service.
We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
The staff and management team understood their role to advocate and support people to access health professionals. Potential risks to people’s health and wellbeing had been assessed and were reviewed when people’s needs changed. Incidents were recorded and analysed to identify patterns and trends, action had been taken to mitigate the risks of them happening again. Potential safeguarding concerns had been reported to the local authority as required.
Staff received training appropriate to their role and told us they were supported by the management team.
There are effective systems in place to monitor the quality of the service and the provider visited the service regularly. Staff told us they were supported to speak up about any concerns they may have, and these would be acted on.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Maple House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Maple House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Maple House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Maple House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees