Mansfield

Heathcotes in Mansfield provides residential care and personal care for up to five people with mental health needs, learning disabilities, or autistic spectrum needs. Inspectors found that while incidents were being recorded and acted upon, the registered manager could improve how these incidents and low-level behaviours were reviewed to identify patterns and themes. There was scope to develop a more detailed analysis approach that could enhance understanding of behaviours and lead to better outcomes for residents. The inspection team made a recommendation about strengthening incident management practices.