Elm

Forest Avenue, Mansfield, Nottinghamshire, NG18 4BX

01623626252

Care Type

Residential Care

Inspection date

13 March 2019

Provider

Innova House Health Care Limited

Beds

3 beds

Rating history

GoodMay 2016
GoodApr 2019

Rated Good at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Innova House Health Care Limited, which runs 6 care homes in England: 6 rated Good.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Elm

Elm is a small residential care home in Nottinghamshire, providing accommodation and personal care for people with physical, sensory, or mental disabilities. Details of the most recent CQC findings are set out below.

Elm provides accommodation and personal care for up to three people with physical, sensory, or mental disabilities. At the time of inspection, all three places were occupied. Staff had a good understanding of safeguarding procedures and followed appropriate protocols for reporting any concerns or incidents.

Risk assessments were implemented to keep residents safe while supporting their independence.

Recruitment processes included proper pre-employment checks to ensure staff suitability. The service demonstrated continued commitment to providing safe care for the people it supports.

Source: CQC inspection report, 12 April 2019

Specialist Care

Learning disabilitiesMental healthPhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 3 places — this is not a vacancy count
Registration checked: Registered · NG18 4BX

Registered care categories

Caring for adults under 65 yrs; Learning disabilities; Mental health conditions; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 12 April 2019. Latest inspection date recorded: 13 March 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Elm's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Elm, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Elm, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Elm's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees