Manor Lodge

Manor Lodge accommodates 117 residents in seven units across two floors, providing personal care and nursing support for people including those living with dementia. The purpose-built facility is located in a residential area with good community access and features a large garden.

Inspectors observed attentive staff who responded promptly to residents' needs. One resident noted, "The staff are very kind and considerate," while families praised the welcoming atmosphere and regular communication about their loved ones' wellbeing. Staff demonstrated genuine care for residents' comfort and dignity.

The service maintained organised routines and supported residents' participation in activities. Management worked to foster a positive environment where residents' preferences were respected and their independence encouraged where possible.