Lodore Nursing Home

This residential nursing home provides care to 19 people aged 65 and over, with capacity for up to 27 during the inspection period due to single occupancy arrangements. Residents and relatives report feeling safe, with staff delivering safe and well-managed care. Previous concerns about medicines management have been resolved, with medicines now stored, managed and administered safely.

Individual risk assessments are in place with appropriate management plans to protect people's safety and welfare.

Staff have received training in infection prevention and control and follow government guidance, including PPE use, regular testing and vaccination participation. A comprehensive cleaning schedule maintains hygiene standards throughout the home. The management team has strengthened quality assurance processes, implementing detailed medicines audits and robust infection control checks.

Staff are trained in safeguarding procedures and the home has worked with local public health teams to address concerns about social isolation during the pandemic, with individual incidents reviewed to improve practice.