Lillington House

Lillington House provides nursing and rehabilitative support to 57 people with neurological disabilities, many of whom have complex medical conditions requiring continuous or specialised nursing care. The home is divided into three units across two floors and includes a therapy unit with a hydrotherapy pool, physiotherapy room, and occupational therapy assessment room. On-site therapists provide rehabilitative input, and residents have access to large communal areas and extensive grounds.

People reported confidence in the service's ability to keep them safe. Staff were trained to recognise and report concerns, with potential risks to residents assessed and minimised. Staff monitored signs and symptoms to maintain people's wellbeing, and medicines were received, stored, administered and disposed of safely.

The registered manager ensured sufficient staffing levels with appropriate knowledge and skills to meet residents' needs, and people received effective care from well-trained and well-supported staff.