Levitt Mill

The following is CQC's published account of its assessment, published 12 December 2024. References to “we” mean CQC. It describes findings at that time.

We visited the service on 14 and 26 August 2024. Levitt Mill is a residential care home providing accommodation and personal care for up to 11 people with learning disabilities or autistic spectrum disorder. At the time of the assessment there were 10 people using the service. Accommodation is in 2 houses, The Mill and The Barn. The service is larger than best practice guidelines. However, this is offset by the service being provided in 2 separate buildings and having a strong focus on outcomes for people, meeting the principles of ‘Right support, right care, right culture.’ The Care Quality Commission’s (CQC) expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. Levitt Mill was last rated Good (published 19 July 2019). This assessment has been completed following CQC’s new approach to assessment; the Single Assessment Framework (SAF). Our rating for this service remains Good. The assessment team was 2 inspectors and an Expert by Experience. An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of care service. During our visits we spoke with 6 people using the service. Some people had limited verbal communication, so we observed care by spending time with people. We spoke with 7 staff including the registered manager and general manager. We also spoke with 2 people’s relatives by phone and received feedback from 2 health and social care professionals.