Lakeview

This residential care home provides personal and nursing care to 30 people with complex needs, including those living with dementia and brain injury. People and their relatives feel care is provided safely overall. Staff generally manage risks well in practice, though some risk assessments contain inconsistencies. Medicines are administered safely, though medication records need improvement and topical creams require better storage practices. The registered manager responded promptly to concerns raised about these issues, though minor recording problems persist from previous inspections.