Knowle Hill

Knowle Hill accommodates up to 74 people across three floors, currently supporting 65 residents including older people and those living with dementia. Residents feel safe at the home, with sufficient staff trained in safeguarding procedures to protect them from abuse and harm. Risk assessments are thorough and staff demonstrate knowledge of how to keep people safe. The home maintains high standards of cleanliness and infection control measures.

Staff are skilled and knowledgeable in providing care, with people receiving their medicines as prescribed. Residents are actively involved in developing their detailed care plans, ensuring staff understand individual needs and preferences. People report satisfaction with the care provided and the home's approach to their wellbeing.