Kestrels

84 Hambridge Road, Newbury, Berkshire, RG14 5TA

01635522814

Care Type

Residential Care

Inspection date

18 December 2017

Provider

St. Anne's Opportunity Centre Limited

Beds

5 beds

About Kestrels

Kestrels is a residential care home in West Berkshire, providing accommodation and support for people with learning disabilities. Details of the CQC's most recent findings are set out below.

Kestrels is a residential care home providing accommodation for up to five people with learning disabilities. Several residents have associated difficulties including behaviours that may cause distress, and some are on the autistic spectrum. The service supports residents with personalised care tailored to their individual needs and circumstances.

At inspection, the home demonstrated good practice across most areas, with outstanding performance in responsiveness to residents' needs. Staff were observed providing compassionate support that enabled residents to lead fulfilling lives. The home maintains effective systems to ensure people receive the right level of care and support for their wellbeing.

Source: CQC inspection report, 18 January 2018

Specialist Care

Learning disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 5 places — this is not a vacancy count
Registration checked: Registered · RG14 5TA

Registered care categories

Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 18 January 2018. Latest inspection date recorded: 18 December 2017.

Safe: Good
Effective: Good
Caring: Good
Responsive: Outstanding
Well-led: Good

Read Kestrels's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Kestrels, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Kestrels, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Kestrels's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees