Charlotte House

4 Charlotte Close, Hermitage, Thatcham, RG18 9TU

01635247202

Care Type

Residential Care

Inspection date

11 March 2020

Provider

Prior's Court Foundation

Beds

5 beds

About Charlotte House

Charlotte House is a residential care home in West Berkshire, providing personal care and support for people with autism and associated conditions. Details of the CQC's most recent findings on the service are set out below.

Charlotte House provides personal care and support for up to five people with autism and associated conditions. At the time of inspection, the service was supporting five people in an adapted residential building.

The service is designed around principles that ensure residents can live full lives with control, choice, and independence. People receive planned and coordinated, person-centred support tailored to their individual needs and circumstances.

Source: CQC inspection report, 8 April 2020

Specialist Care

Learning disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 5 places — this is not a vacancy count
Registration checked: Registered · RG18 9TU

Registered care categories

Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 8 April 2020. Latest inspection date recorded: 11 March 2020.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Charlotte House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Charlotte House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Charlotte House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Charlotte House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees